Privacy Policy

Effective Date: 7 August 2024

1. Information We Collect

We collect various types of information from users to enhance their experience on our website. This includes:

  • Form Submissions: Information provided through forms on our website, such as contact forms, inquiry forms, and prequalification forms. This may include personal details like name, email address, phone number, and company information.
  • Meta Data: Data collected through forms, including IP addresses, user agents, geolocation data, and other technical information.
  • Additional Information: Any other information voluntarily provided by users through our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Processing and Managing Form Submissions: To handle requests, inquiries, and other communications submitted through our forms.
  • Customer Relationship Management (CRM): To manage interactions and track customer data using external or internal tools.
  • Marketing and Communications: To send relevant updates and offers, subject to user consent.

3. Third-Party Services

We utilize several third-party services to manage and process user data:

  • ClickUp: For CRM and task management. Data submitted through forms may be stored and managed within ClickUp.
  • Google Sheets: For organizing and analyzing form data.
  • BotPenguin: For chatbot functionality and user interaction.
  • WordPress: Our website operates on the WordPress platform and utilizes various plugins to provide enhanced functionality

4. Cookies

Our website may use cookies to enhance user experience. Cookies are small files placed on your device to help us remember your preferences and provide a personalized experience. You can control cookie settings through your browser.

5. Data Security

We implement security measures to protect your data. This includes using secure hosting services and antivirus software such as Avast to safeguard our systems.

6. Access to Your Data

Currently, users do not have direct access to their data through our website. If you wish to review or update your information, please contact us via email or other provided communication methods.

7. Contact Us

For any questions or concerns regarding your data or this privacy policy, please contact us:

8. Updates to This Privacy Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date.